OrderEntry was designed not only to control the ordering process but also to understand the unique needs of the contact lens industry. It facilitates and streamlines the entire ordering process from the user perspective. Through the OrderEntry interface, customers can search patients' previous prescriptions and orders using powerful queries, enhancing efficiency and accuracy in the management of orders.
MANAGING ORDERS
Entering a lens order is straightforward and user-friendly. Simply select an existing design from the list, input the lens specifications, and click OK. To minimize errors, users can enter only the parameters specific to the selected design. This streamlined process ensures accuracy and efficiency in order handling and manufacturing preparation.
TOPOGRAPHERS' INTEGRATION
FocalPoints can read and interpret the data of many popular corneal Topographers, including Eaglet, Medmont, Nidek, Oculus, and sMAP3D. The fit is reviewed with an accurate, interactive simulated fluorescein pattern and a diagram of the tear layer. After fitting a lens to topographic data, the lens can be fine-tuned for a perfect fit, ensuring optimal comfort and vision for the patient.
SIMULATE FLUORESCEIN TEST
SIMPLIFY FITTING OF THE LENS
AMPLE TOPOGRAPHERS' COMPATIBILITY
XML ORDER IMPORT
For labs utilizing their own ordering systems alongside FocalPoints for manufacturing, the XML Order Import module is the perfect solution. It seamlessly imports data from existing ordering software, automatically creating orders in FocalPoints to ensure precise and timely processing.
GROUPING & CLOSING
The Orders Grouping & Closing module is designed for systems that do not utilize the Invoicing/Shipping module, commonly when orders are imported from an external ERP. It allows to efficiently group and close orders at the end of the manufacturing cycle.
WARRANTY MANAGEMENT
Allows the user to assign one or more Warranty Policies to each lens design. FocalPoints tracks the number of remakes and the warranty validity based on how much time has passed since the first purchase. When entering the new prescription, the program assists the user in choosing the lens parameters by showing side-by-side the list of remakes.
LENS BANKS MANAGEMENT
Customers are allowed to paid in advance for a “bank” of lenses, that is a given number of lenses of a specific type. The Lens’ Banks module allows to create multiple “banks” for different quantities or lens’ type. The Invoicing module will track the number of lenses picked-up from the specific lens bank automatically.
NOTIFY-TO A USER
It often happens that a Customer Service Rep may need a Supervisor approval before proceeding with an order. The Notify-to option allows to enter the order, marking it for revision and notifying it to a specific user or group. For example it can happen when Customer Service needs a Consultant or technical assistance, an approval on discounts or need to deal with customers in arrears.
WEB SERVICES
Today many Labs deal with orders directly from their website. This often poses synchronisation issues between the web-portal and the Lab's databases. The Web Order Service module solves this problem by allowing the website to communicate securely with the FocalPoints database. Moreover the Lab can decide which products can be ordered via web, which parameters' can be set and their respective range.
